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Frequently Asked Questions Before Your Stay
Hotel
What time is check in and check out?
Check in is from 2:30pm and check out by 10:30am.
You can check in from 12pm for a £30 fee and check out at 12pm for a £30 fee. Please note early check in and late check out is subject to availability and must be pre-booked.
What time is breakfast served at?
Monday to Friday 7am to 9:30am
Saturday and Sunday 8am to 10am
Does the hotel have Wi-Fi?
Yes, complementary Wi-Fi is available in all areas of the hotel.
What dining facilities do you offer?
The Hotel Bar and Room Service – view the menu
Cold sandwiches are available 24 hours a day, hot food from 12pm to 2:30pm and 5:30pm to 9:30pm
The Oak Room Restaurant
Afternoon Tea – View the menu
Lunch and Dinner – View the menu
Do you have electric car charging?
Yes, we have electric car charging points near the front of the hotel. Please download the Eon Drive app.
Bedroom Facilities
Do you have ground floor rooms?
Yes, we have ground floor rooms.
Do your rooms have a bath?
Yes, all bedrooms have their own bathrooms with a bath and shower overhead.
Do you provide hair dryers and irons?
Yes.
Do you have family rooms?
Yes, we have rooms with adjoining doors or Suites with sofa beds.
Can we upgrade our room?
Subject to availability we have a selection of upgrade options:
- £30.00 per night for a four-poster room
- £50.00 per night for s suite
Leisure Club and Golf
Can I use your Leisure Club?
Yes, Complementary use of The Leisure Club is available for all residents. Its open from 7am and last admittance is 8pm.
Do I need to take towels?
No, towels are provided in the leisure club
Can children use The Leisure Club?
Yes, Children accompanied by an adult can use The Leisure Club
Can we play golf?
Yes, we offer 9 holes for £14.50pp or 18 holes for £19.50pp. Please call our reception team to book a round 02476466174
Contact our reservations team
For all the latest information and bookings call the reservations team on 02476466174
Or email us
Gift Vouchers
From our afternoon teas to vouchers for one of our events, there is a Nailcote Hall experience for everyone to enjoy.
View Gift Vouchers
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